Frequently Asked Questions – Jewellery Tools & Equipment in India

  1. What types of jewellery tools do you sell?
    We offer jewellery making kits, pliers, polishing machines, melting furnaces, engraving tools, and accessories for goldsmiths, silversmiths, and hobbyists.
  2. Are your tools suitable for beginners as well as professionals?
    Yes, we have beginner-friendly kits and high-performance tools for professional jewellers and workshops.
  3. Do you supply only in India?
    Currently, we supply across India with nationwide shipping. For bulk export orders, you can contact our support team.
  4. How long does delivery take?
    Most orders are delivered within 4–7 business days across India. Remote areas may take a little longer.
  5. Do you offer free shipping?
    Yes, free shipping is available on selected products and bulk orders.
  6. Can I track my order?
    Yes, once shipped, you will receive a tracking ID via email/SMS.
  7. What payment methods do you accept?
    We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (on select items).
  8. What is your return policy?
    You can request a return within 7 days of delivery if the product is unused and in original packaging.
  9. Do your products come with warranty?
    Yes, selected machines like furnaces and polishers come with a 6–12 month warranty.
  10. How do I choose the right gold melting furnace?
    It depends on your capacity needs. Small workshops can use 1kg electric furnaces, while professional workshops prefer induction furnaces.